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BLScanPlus
"Classic" Problem Page |
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* Problem Page * |
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| Any
problems/issues reported by users are detailed below. There have been very few problems reported since the first release of the tools in the middle of 2004. This is something I am of course proud of but this is really due to nothing other than adhering to standard software development practices such as heavy testing and robust coding. Releases of the utilities have been extensively tested with all manner of test cases purposely designed to reflect all possible combinations of input data. The most common problems have been installation related, this is something that has been addressed for BLScanPlus by use of an auto-installer. After installation, the next most common problems have been documentation related (RTFM problems), so be sure to refer to the documentation on this website and feel free to notify me if you find any mistakes or anything not properly covered. If your problem is not covered below, then contact_me. |
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| Q1 |
The program console window is too big/small, the text is too big/small | |||||||||||||||||||||||
| Q2 |
Where
are my Mailwasher blacklist, filter, trash files? |
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| Q3 |
I've gone
over 10,000 (or 50,000) entries in my blacklist, now what? |
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| Q4 |
Is there a getting
started guide? |
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| Q1 |
The program console
window is too big/small, the text is too big/small |
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| Run BLScanPlus, right click on the console banner (title bar) and select properties. This will open a window as shown below with four tabs (the appearance/options will vary depending on your operating system). Set the same settings as shown in the following graphics... | ||||||||||||||||||||||||
| The
"Options" tab sets the console window characteristics. The suggested
settings are shown below; |
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"Font" tab sets the font size. The suggested settings are shown below; |
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"Layout" tab sets the screen buffer size and the window dimensions.
The Screen Buffer Size affects the amount of the screen that you can
scroll up and down using the scroll bars. The Window Size controls the
size of the console window when
BLScanPlus is started. |
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| The
"Colors" tab controls the Text and Background colors. Suggested values
are; Red=255,Green=255,Blue=255 for "Screen Background" Red=0, Green=0, Blue=255 for "Screen Text" A preview of the color scheme selected is shown in the "Selected Screen Colors" pane. |
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| When
you click OK, select "Save properties for future windows with same
title" as shown below. Each time you start BLScanPlus your settings
will be applied, no other windows will be affected. |
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| Click OK. Repeat this process to make any adjustments to the appropriate settings as necessary to suit your display or personal preferences. | ||||||||||||||||||||||||
| Back to FAQ | ||||||||||||||||||||||||
| Q2 |
Where are my Mailwasher blacklist, filter and trash files? | |||||||||||||||||||||||
| Start
Mailwasher, click "Help" then click "About", at the bottom of the popup
window is a path which is also a link. Click that link and this will
open your Mailwasher folder. The Blacklist.txt, filters.txt and
Trash.rot135 are present in that folder. |
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| Back to FAQ | ||||||||||||||||||||||||
| Q3 |
I've gone over 10,000 (or 50,000) entries in my blacklist, now what? | |||||||||||||||||||||||
| The
limit is set as 50,000, if you're up to this kind of number of
blacklist entries, you really need to straighten out your Mailwasher
settings. None of the utilities have any actual limits to the number of entries that can be read or processed. Ultimately this would only be governed by the memory of your computer. To ensure that you do not get memory overflows, I decided to set a 50,000 entry limit into the code. If your blacklist goes up to or beyond this, then I can certainly release another version of BLScanPlus with a higher number, but I really think your setup in Mailwasher needs some attention if you get to this circumstance. As the blacklist gets larger, the performance of Mailwasher will be affected and processing your incoming mail will get much slower. I picked 50,000 since this is the quantity at which Mailwasher really starts struggling. If you roll over 50,000 I would suggest that you're actually collecting and storing too many entries. The simplest way to address this is to go into Mailwasher, click "Spam Tools", "My Blacklist" and then "List Options". At the top of that form are two options "Expire unused email address from list after" and "Expire unused wildcard expressions from list after". I suggest enabling the first and setting it to 90 days (three months), I also suggest not enabling (or disabling) the second so wildcard expressions will not expire. As you gather entries in the blacklist, any addresses that have only occurred only once in three months will then be automatically removed from the list. So if you set the first option and run Mailwasher, you should find that quite a lot of one-time addresses will disappear from your blacklist and cut the blacklist size down significantly. Don't forget that a blacklist entry has a date associated with it, so if you get an incoming email from a previously blacklisted address, that associated date gets renewed. So blacklisted addresses only expire if you have not received an email from that address in over three months (or whatever you set the expiration time as). As I mentioned before, I can set the limit higher, but if your Mailwasher settings are not optimal, you will just hit the higher limit at some later date. |
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| Q4 |
Is there a getting started guide? | |||||||||||||||||||||||
| Yes, see the tutorial. |
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